2000 Elantra GLS 100900 miles and transmisson gone

Discussion in 'Hyundai Elantra / Lantra' started by Skeet, Jan 7, 2008.

  1. Skeet

    Skeet Guest

    For Hyundaitech or anyone else with knowledge on a transmission/
    warranty problem.

    I have a 2000 Elantra that has 100,900 miles. It is a 5 sp manual and
    while driving down the highway at 60 mph the car pops out of 5th
    gear. Does anyone have any knowledge of this problem. My non-Hyundai
    mechanic checked it out and said the 'sink rows' were bad for 5th
    gear. I'm not knowledgable in this area at all. I took it to my
    local Hyundai dealer and they wanted about $380 for 4 hours to
    diagnose this by removing the transmission and take it apart. I'm not
    sure that I want to invest a lot of money into this car. Any advice
    on this problem--does it sound like sink rows? I called Hyundai and
    they pretty much told me that it doesn't matter that it is over the
    powertrain warranty by 900 miles. They mentioned a 'goodwill' program
    where I pay for it up front and then a panel at Hyundai decides
    whether or not to reimburse me for any of it. Anyone have experience
    with the 'goodwill' program and what was your success in getting
    reimbursed from Hyundai.

    Skeet, Jan 7, 2008
  2. Proper term is "syncros", short for syncronizers. They allow for the smotth
    shift from gear to gear.

    Possible, but can also be a bent linkage.

    I called Hyundai and
    It sucks when youy are that close in miles. Good luck.
    Edwin Pawlowski, Jan 7, 2008
  3. Exactly, and at that mileage, they may well be worn out. However, while
    worn synchro's would make shifting difficult (high effort and/or
    grinding), I don't think they can cause the transmission to pop out of
    gear. They're engaged during shifting, but once the transmission is in
    gear, the synchro's don't do anything.
    Except that our transmission is cable operated. It could be a bad shift
    Yes, I did with my Excel. They actually covered a transmission rebuild
    75% when the car was 4000 miles past warranty (the problem had started
    while still under warranty). The problem was a combination of synchro
    wear and bearing wear. They let me have it rebuilt at a local AAMCO
    dealer (with a good reputation). AAMCO billed them for the transmission
    rebuild and and a clutch replacement (something you should do as well)
    and they paid 75% of the entire bill - which they agreed to do in
    advance, in writing. That pretty much covered the entire cost of the
    transmission rebuild. I had no problem with paying for the clutch
    replacement myself, as it's considered a maintenance item. Essentially,
    I paid for the parts and got the labor for nothing.

    Overall, that was as good an outcome as I could have hoped for and I was
    very impressed with Hyundai's service. That's one of the main reasons I
    bought my Elantra when the Excel died at ~170k miles.

    In your case, if the rest of the car is in good shape, get the
    transmission rebuilt and replace the clutch. Even if you end up spending
    $600-$800 on it, that's a LOT cheaper than a new car. You should get at
    least another 50K miles out of the car.
    Brian Nystrom, Jan 7, 2008
  4. Skeet

    hyundaitech Guest

    The one thing I can tell you for sure is that the problem is not your
    synchronizers (synchros). Most likely, the 5th gear and the shift hub
    sleeve are worn to where the teeth are no longer long enough to hold the
    transmission in gear.

    Ask for an estimate on replacing 5th gear and the 5th-reverse shift hub.
    That's a good starting point for the minimum price you'll wind up paying.

    Shop around a few places to see the range of prices. Do not get a quote
    from the place that told you it was the synchros. This mechanic is not
    knowledgeable enough to perform this repair. Also keep in mind that the
    true fault will not be apparent until the transmission is disassembled,
    and that you'll want a rebuild including the replacement of all worn
    (usually synchronizers would be included in this). This repair should be
    done by an experienced, competent, and knowledgeable manual transmission

    Also call Hyundai customer assistance. See if you can get Hyundai to
    commit to some sort of assistance based on a preliminary inspection at
    dealer without finding the actual fault. For example, you might pay
    and they might pay parts. Or they might split the repair 50/50 with you.

    Or they could even cover the whole thing. While the actual failure
    be determined for certain without disassembling the transmission, a basic
    inspection will allow the dealer to determine the car that has been
    provided the transmission and its general condition. This may be
    important for Hyundai in making a determination as to whether they'll
    assist you. There is no committee. The factory representative for that
    dealer will make the determination.
    hyundaitech, Jan 7, 2008
  5. Skeet

    Skeet Guest

    Thanks that helps.
    Dealer repair manager called me back later and said he spoke to the
    factory rep and they will NOT be covering anything. What is your best
    advice for proceeding. MInd you that we still don't have the
    transmission taken apart yet to find out what all will be needed to
    repair. Also apparently from their initial look the car needs 2
    axles. I have the idea that if i were to get this repaired at the
    dealer I will pay way more than at a different shop--perhaps that is

    Overall, what I am uncertain about is the best way to proceed in the
    hopes that something might be covered by their goodwill program.
    Hyundai Customer Service said that they need an actual diagnosis from
    the Hyundai dealer which will cost about $380. Now I'm not giving up
    on them covering something on it from the Goodwill program, but after
    they diagnose it do I then have to have them fix it? And if I then
    take it somewhere to get a cheaper rebuild, will I be paying all over

    Sorry, I'm just not in my element on transmissions and don't have a
    lot of money laying around to invest in this car--yet of course need
    the car.
    Skeet, Jan 12, 2008
  6. Skeet

    Skeet Guest

    Did you have it first diagnosed at the dealer? Or did you take it to
    AAMCO and get their estimate and then go back to Hyundai with the data
    and ask them to cover it and have it repaired at AAMCO? My question
    is what was the sequence on how you got Hyundai to cover it--
    especially getting repaired at an outside shop?

    How much did you use a local Hyundai dealer, if at all?

    The car also needs 2 axles according to the dealer. In May of 2007 I
    had one replaced, and I don't recall the specific reason other than
    there was a boot or something that is packed with grease around the
    axle and it was cracked. Seems odd that that would need replaced
    again--which I'm assuming if the car needs 2 axles that would be part
    of it.
    Skeet, Jan 12, 2008
  7. AAMCO did the diagnosis and Hyundai accepted it. I never took it to the
    dealer. It was not an uncommon problem on that car, which is probably
    why they didn't require me to take it to the dealer. Considering that
    dealers don't do a lot of tranny rebuilds, I suspect they also figured
    I'd be more satisfied with the work done by a specialist. The original
    problem started at under 60K miles, it was rebuilt at 64K and the repair
    lasted for over 100K miles.
    In this case, not at all. I don't know if they'll deal with you the same
    way or not.
    You're correct that if an axle (a.k.a., "half-shaft") was replaced that
    recently, there is no way it should need it again. My dealer warranties
    their work for a year, but I'm not sure if that's Hyundai policy or not.
    I would certainly ask Hyundai when you speak to them. If the car is
    still under warranty, the axles should be covered.

    BTW, what the dealer was referring to was the boot(s) on the CV
    joint(s). They can crack and allow the grease to leak out and water/dirt
    to get in. While it's possible to replace just the grease and the boot,
    it's better to replace the joint, as you don't know if it's been damaged
    by water or debris. Replacing the axle replaces both the inner and outer
    joints and it takes less time than taking the old axle off, replacing a
    joint, then reinstalling the axle. The parts cost more for an axle
    replacement, but the labor is less and you end up with two new joints
    that were assembled in a clean factory environment.
    Brian Nystrom, Jan 14, 2008
  8. Whatever you do, DO NOT accept the dealer's word as final. For all you
    know, they are lying to you about talking with Hyundai. For some
    unfathomable reason, some dealers are "warranty work-phobic" and will
    try to get out of it at any cost. Good dealers are more concerned about
    keeping customers happy. From what I understand, Hyundai reimburses
    dealers pretty well for warranty work, so there's no valid reason for
    them to fight against it other than greed. Perhaps Hyundaitech can shed
    some light on this.

    From this point forward, deal with Hyundai directly if possible.
    Explain to them that you don't feel that the dealer is treating you
    honestly and you're not comfortable dealing with them. Ask them if they
    will accept a diagnosis from a transmission specialist. An experienced
    transmission professional will know the common problems with specific
    transmissions and can diagnose them with a simple, FREE driving test.
    Worn synchro's (hard shifting, grinding), worn bearings (noise and
    roughness) and popping out of gear are obvious problems with well-known
    causes. It doesn't require a tear-down to diagnose most transmission
    problems, though it will be required to determine exactly what parts are
    needed. They can still provide an estimate that will be accurate enough
    that Hyundai should accept it. When I had my transmission issue, AAMCO
    gave me an estimate, I negotiated with Hyundai on the coverage and AAMCO
    fixed the transmission. I don't recall if I paid for it and sent the
    bill to Hyundai or if Hyundai paid AAMCO and I just paid the balance.
    Either way, I was happy with the outcome.
    Brian Nystrom, Jan 14, 2008
  9. Skeet

    hyundaitech Guest

    The fact that the dealer says nothing will be covered-- after speaking to
    the factory rep-- means nothing will be covered (warranty or goodwill) if
    you take the car to that dealer. While we don't know whether they
    actually talked to the factory rep, there's no way of finding out for
    certain whether any such discussion took place. If they're dishonest
    enough to give false information now-- I'm not charging that's the case--
    they'll have no problem denying coverage and never speaking to the rep.
    Best case scenario is that they didn't actually speak to the rep and
    another dealer may help you. Since you've spoken to customer assistance
    and received no commitment from them, it means they're leaving any
    decision up to the rep.

    There's little question you'll pay a premium at the dealer. Check a
    couple transmission shops and present them the scenario I described in my
    earlier post, and add about $300 for synchros and miscellaneous other
    things that may come up. Also get a price for them replacing the axles
    while they're doing the work. Add it up and see whether it's money you
    can invest or are willing to invest in this vehicle. Worst case scenario,
    you can not use fifth gear or physically hold the gearshift in fifth gear
    until something else fails to operate properly. If the problem is what I
    think it is (gear/shift hub wear or damage), continuing to drive it isn't
    likely to spread damage to other areas of the transmission. But let the
    potential expense be your guide as to whether you should repair this
    vehicle or look for another.

    Most dealers will be able to rebuild a manual transmission. I don't do as
    many as I did ten years ago, and it wasn't a lot then. Every once in a
    while, however, we'd get a string and I'd have two or three apart at one
    time. I suspect the reason Hyundai allowed AAMCO to rebuild in Brian's
    case is that the dealer didn't have qualified personnel to do that

    If you do have the transmission repaired, you'll want to choose a facility
    that has a good reputation for repairing manual transmissions. Check word
    of mouth and any other review sources you can access. Be cautious
    regarding internet review sites where people can simply post their
    experience. There's little guarantee the good posts weren't posted by the
    shop itself.
    hyundaitech, Jan 19, 2008
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.