2000 Sonata side window advice needed

Discussion in 'Hyundai Sonata' started by Richard Steinfeld, Oct 25, 2008.

  1. Repair: Driver's LF side power window; 2000 Sonata

    Hello after a long absence.

    I was driving with the window closed. I heard a loud "snap," after
    which, I could lower the window, but not raise it. I want to fix
    whatever broke, and of course, take care of whatever caused so much
    stress that the part snapped. I can hear the motor trying to work, so I
    think that the motor's OK. There's been no sign of glass mis-alignment
    or excess play. I've never gotten into the door before.

    I've downloaded the pages off the Hyundai site, but haven't found any
    instructions. So, I'd appreciate any help that'll make it possible for
    me to get into the job with a minimum of "gotchas." Here goes:

    1. I need a sequence, beginning with removing the inner door panel. What
    tools do I need, what do I need to be careful of so I don't break anything?

    2. After I get the inside panel off, how should I proceed to go at the
    window winding mechanism?

    2. Do I need to stock up on any one-use fasteners? How many? Any good
    substitutes?

    3. Is this failure common? If so, what part usually breaks? What's the
    cause? Any other parts recommended to change while I have the door
    opened up?

    4. Anything else that I need to know before starting the job?

    -------------------------------------------
    My ISP offers two different newsgroup feeds, but currency and latency
    have been strange for this NG. There may be an earlier post that answers
    my questions, but I haven't found it.

    Thanks very much, people.

    Richard
     
    Richard Steinfeld, Oct 25, 2008
    #1
  2. Richard Steinfeld

    jp103 Guest

    From your description it sounds like a broken cable to raise your
    window. Although not familiar with your application I just replaced one
    on my Oldsmobile so although some things may be different here goes

    1 You will need to remove door handle, armrest, lock and anything else
    on the interior side of the door panel. Usually a philips head screw
    driver is all you will need for this. Once these items are removed most
    panels are held in place by plastic push pins that may or may not be
    reusable. These are easily pulled from the door using a "panel removal"
    tool that enables you to get between the panel and the door frame and
    position it to apply force directly to the head of the pin and pop it
    out. With care and patience these should be removed at which point the
    panel may just slide up out of the window opening and be removed. There
    is probably a plastic sheet to seal against dust and moisture that needs
    to be carefully peeled off.
    2 Once removed you will see some bolts that hold the regulator and
    motor to the door frame. Remove the bolts - you may need to prop the
    window at some degree of openness to remove the tension, unplug
    electrical connections and work the regulator and motor out of the door.
    3 Often the pin fasteners are not reusable but there seem to be a
    variety of styles making it difficult to stock up in advance.
    4 Don't know about commonality but when replacing my cable I just
    ordered a regulator with motor as it was only about $20 more and since I
    had the door panel off anyways ...
    5 When reassembling make sure that the window is properly seated in the
    track. Prior to putting the door panel back in place I hook up the
    electric and operate the window to insure that everything is working
    properly. This job is normally about an hour or so and it may be worth
    your while to call several auto glass shops and see what their estimates
    are. Although not too difficult this can be a patience trying procedure
    - particularly if you have difficulties finding/removing the panel pins.

    Good luck and I'm sure that there will be more helpful advice forthcoming.
     
    jp103, Oct 26, 2008
    #2
  3. Richard Steinfeld

    hyundaitech Guest

    Welcome back, Richard.

    What you've experienced is a common problem on 1999-2002 Sonatas. Th
    issue is that the upper roller assembly on the window regulator breaks.
    In your case, I can tell from the description that the cable is no
    tangled around, so you'll need to replace the entire regulator.

    There's an excellent TSB at hmaservice regarding this repair. It's numbe
    02-80-001 in the body section. It has numerous pictures and goo
    descriptions, and even lists the part numbers (although I believe they ma
    have superseded again)
     
    hyundaitech, Oct 27, 2008
    #3
  4. Nice to see you again, too.
    I've been busy writing about phono cartridges on a turntable BBS.

    I'm going to check out your ref. tonight. & reply if something's left
    out. I'm happy to report that the parts woman at my closest Hyundai
    dealership (Hilltop, Richmond, California) is a crackerjack; former
    mechanic -- like yourself, she knows her stuff: a wonderful resource person.

    Thanks. HT: you make this NG!

    Richard
     
    Richard Steinfeld, Oct 28, 2008
    #4
  5. Reporting back!
    Bingo!
    Precisely what I found inside the door.
    Yes. It was a great help. Let me add a few importnat fine points for
    anyone who wants to attempt this project, and hasn't ever been inside
    the front door before:

    The TSB isn't perfect: leaves out critical information, such as:
    - Which side of the door do you remove the glass from (answser: outside).
    - Clear photo showing which position the switch pod bracket is fastened
    in (the position that looks wrong) -- the fastening screw goes into a
    recess channel.
    - How to remove the two pairs of plastic grommets and tiny caps at the
    door edge without breaking them in frustration (cost .89 for each tiny
    part = $3.58).
    - How to safely remove the cover over the screw that holds the trim cup
    around the door handle.
    - How to safely remove the little side defroster duct cap from the trim
    panel (in fact, is it neccessary to remove this part at all?).
    - There is no illustration in the bulletin that shows the position of
    the window regulator assembly -- how it sits inside the door. This
    important missing illustration can be seen in other topics regarding the
    window (and/or the door).
    - There is no description or clear picture showing how to remove and
    replace the assembly through the door hole.

    The actual part that breaks is the nylon upper holder. It was unclear
    whether this part is still available individually, but the repair seems
    definitely easier and more predictable if the entire assembly is
    replaced. I was frustrated to see how this part broke; I felt that it
    should be made of steel so that it could withstand the stress that it's
    under. We re-connected the switches to test movement a couple of times
    during the re-assembly, and I checked the movement beforehand. I felt
    that the entire assembly, especially when everything is back together
    inside the door, including the glass, is simply not strong enough and
    that the motor has to work against too much friction.

    The same piece on the replacement assembly is the same, which means that
    it may break again in another 110,000 miles (yeah: ha ha).

    On the positive side, the part breaks so often that my dealer keeps the
    assembly in stock. I thought that the price for the assembly was
    reasonable at $58. And everything else that I found seemed well designed
    and adequate.

    Well, it's a case of "could do better" engineering. Nonetheless, working
    inside the door of my Ford Aerostar was much more difficult, and the
    rusted out lock motors were insane. Bottom line: That was my first and
    last Ford product; I would buy another Hyundai.

    That's it.

    Richard
     
    Richard Steinfeld, Nov 5, 2008
    #5
  6. Richard Steinfeld

    Ed Pawlowski Guest

    This is an industry wide problem from what I've seen. On my GM cars, three
    of eight doors had the lifts fail. All were rear windows so I chose to prop
    them up with wood and just never open them again.
     
    Ed Pawlowski, Nov 5, 2008
    #6
  7. Richard Steinfeld

    hyundaitech Guest

    I believe the "upper holder," while still made of plastic, has bee
    strengthened and has two retaining tabs to prevent the cracking th
    ultimately led to the failure of the regulator.

    I haven't put one of the holders on a regulator in quite a while, but
    assume they're still available. The replacement upper holders were indee
    beefed up a little as compared to the older ones. My presumption is tha
    Hyundai found that they were paying a lot of money in regulato
    replacements, so they engineered a fix that had a much lower parts cost.

    On the other hand, at $58 a regulator, I'd recommend the whole regulato
    to a do-it-yourselfer and to a paying customer. A $50 savings (or less i
    the customer is paying labor as well) to reinstall the old regulator seem
    silly
     
    hyundaitech, Nov 6, 2008
    #7
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