2003 Sonata 2-3 up shift problem

Discussion in 'Hyundai Sonata' started by Robert John, Apr 23, 2004.

  1. Robert John

    Robert John Guest

    Have a 2003 Sonata with 3,225 miles on odometer. The problem I'm been having
    and the dealer and factory say is normal is the following. When I starting
    down the road after the vehicle has set for a couple of hours or overnight,
    it fails to perform a normal 2-3 up shift. I drive 2.9 miles to and from
    work twice a day and for the first mile it stays in second gear at 25 mph
    and the engine is rpm is 3,000. After about one mile down the road and the
    vehicle has warmed up does the 2-3-shift point become normal at 2,000 rpm.
    Hyundai stated me this is normal do to high line pressure when first
    started. I had a 2004 loaner for a week and that Sonata shifted perfectly.
    Any suggestions?
    Thank you,
    Bob
     
    Robert John, Apr 23, 2004
    #1
  2. Robert John

    hyundaitech Guest

    Hyundai just last week issued a bulletin for reprogramming the TCM on
    2002-2003 2.7L V6 Sonatas. It addresses:
    --Reducing 2-3 shift flare during the first acceleration after a cold
    start.
    --Improving 1-2 and 2-3 shift quality
    --Speeding adaptive learning
    --Improving delayed shift feeling.
    This will likely address your issue. Call your dealer and mention that
    you found about TSB 04-40-006 for these issues and would like to know if
    they think it will help your issue.

    I figure that when your car was last in for service the dealer did not yet
    have this TSB, hence since the vehicle was driving like all other 2003
    Sonatas, they indicated it was normal. I suspect they'll be happy to
    perform this reprogramming now that it is available to them.
     
    hyundaitech, Apr 23, 2004
    #2
  3. Robert John

    theta00k Guest

    http://www.hmaservice.com/recent/7/04-40-0071/04-40-007.pdf
     
    theta00k, Apr 23, 2004
    #3
  4. Robert John

    Robert John Guest

    Hi Hyundaitech,
    This is exactly the problem I'm been having and it sure looks like the TCM
    software upgrade will fix the problem. I called my dealer, Gartner Hyundai
    in Aurora, IL and they once again blew me off. The service advisor said
    neither Gartner service or the Hyundai representative had not able to
    confirm the delayed 2-3 up shift problem. With Gartner Hyundai attitude, I
    called Pugi Hyundai in Downer Grove, IL and they were very responsive and I
    have an appointment for next Thursday for the upgrade. Thanks again for the
    quick reply. I will let you know how it the shift pattern performs after
    having the vehicle serviced.
    Bob
     
    Robert John, Apr 23, 2004
    #4
  5. Robert John

    Zotto Guest

    Do you know if the upgrade applies also on Sonata 2.7 year 2001 (made in
    2001) sold in Italy?

    Zotto
     
    Zotto, Apr 23, 2004
    #5
  6. "Robert John" has two first names:
    Dang. I've had good luck with Gartner hyundai, it's where I bought my 01
    elantra. I've only taken the car to them once though, for a rainwater leak
    onto the passenger side floor. They fixed it quickly and gave me a loaner
    car. No other problems in 60k miles though, knock on wood...

    Good to have the warning about my local dealer though.

    Ben
     
    Richard Dreyfuss, Apr 24, 2004
    #6
  7. Robert John

    Grumpy Guest

    I have this exact same problem in my 03 Elantra.
    But sometimes it acts like it slips between 2nd and 3rd.
    Dealer also blew me off because they couldn't recreate it.

    Idea's?
     
    Grumpy, Apr 24, 2004
    #7
  8. Robert John

    Robert John Guest

    Gartner has been very responsive to my pass problems and had always provided
    a loaner. The service advisor being negative about resolving the up-shift
    problem after I presented TSB information surprised me. I'm sure it was
    because I have asked for this problem to be fixed for many months. I feel
    getting only 15 to a maximum of 16 mpg is caused by the transaxle staying is
    2nd for so long contributed to the low mileage. When I checked my phone
    messages this morning I had a message from Gartner stating they would
    perform the software as a customer satisfaction issue but they felt it would
    not solve my 2-3 up-shift problem because of the 25 mph speed limit in town.
    We will have to wait and see what happens.
    Bob
     
    Robert John, Apr 24, 2004
    #8
  9. Robert John

    hyundaitech Guest

    Perhaps you should make Pugi Hyundai your regular service center. Gartner
    doesn't seem to care very much. I know if someone brought their car in
    and could enumerate the conditions their car was displaying and they were
    the same as those in a TSB for reprogramming, then I'd do it whether I
    duplicated them or not. It's obvious you weren't making them up off the
    bulletin since you have been complaining about the issue prior to the
    bulletin's issue.
     
    hyundaitech, Apr 24, 2004
    #9
  10. Robert John

    hyundaitech Guest

    I find no similar info for 2001 Sonatas, but my info applies only to US
    models.
     
    hyundaitech, Apr 24, 2004
    #10
  11. Robert John

    hyundaitech Guest

    I find no similar info on 03 Elantra. There is a TSB which indicates that
    the dealer should go through a relearn procedure if they can duplicate the
    condition. You may have an internal transmission issue, but the dealer
    will need to duplicate the condition to make an accurate diagnosis.
     
    hyundaitech, Apr 24, 2004
    #11
  12. Robert John

    Zotto Guest

    TKS :)
    Zotto
     
    Zotto, Apr 25, 2004
    #12
  13. I guess transmission problem is a general common problem in all Hyundai
    models. I have Accent GL, 2001 with 38,000 and get sane problem in spite of
    my regular service at Hyndai service station. I have given up hope, and
    people are telling me this is "normal". So I do believe that transmission
    problem is a "normal" thing for all Hyumdai models. You have to live
    with it, just like you live with bad roads.

    Sudip
     
    Sudip Bhattacharjee, Apr 26, 2004
    #13
  14. Robert John

    hyundaitech Guest

    Once upon a time, Hyundai had numerous transmission problems and failures.
    This is not so anymore. I've gone from replacing about one transmission
    every couple weeks in the nineties to one every month or two.

    At issue here is whether there is an actual transmission problem or
    whether the transmission is doing something as designed that the driver
    dislikes. Being short on details as to the exact specifics to the later
    cases presented here, I'm left unable to provide any opinion on whether
    the vehicle is or is not behaving normally. If you've had the vehicle to
    the dealer and they've been able to duplicate the condition and still
    think it's normal, it probably is (short of new reprograms such as the one
    referenced above to address the issue). If you've received the "normal"
    response and are not satisfied, take your car to another dealer for a
    second opinion. Do not tell them about your visits elsewhere; let them
    reach their own conclusion. Also, do not confuse "unable to duplicate"
    with "normal." "Unable to duplicate" simply means that the repair
    facility was unable to make the condition happen and was unable to find
    any problem which might cause it to happen. It does not indicate that
    there is no problem, just that it wasn't present when they inspected the
    vehicle, and that they cannot recommend any repair for this reason.
     
    hyundaitech, Apr 27, 2004
    #14
  15. Robert John

    FerdyPooh Guest

    Thought I'd throw in a comment here also---

    I have a 2004 Sonata GLS which has performed flawlessly since
    delivery---except for the "peculiarity" that you have experienced.

    My Sonata has the delayed 2-3 upshift occurrence also; it's only from cold
    starts and disappears after the first 1/2 to 1 mile of driving, or at the
    point of the first 2-3 upshift, whichever comes first. It then behaves
    normally. As a side note, my car was delivered to me from the dealer 1/2 to
    3/4 of a quart low on transmission fluid----after adding the proper Hyundai
    SP-III fluid to the tranny, the occurrence seemed to become better (by that,
    I mean that RPM's did not get as high and the "flare" not as severe before
    the upshift occurred).

    My personal feelings are that this is normal for Hyundai automatics, as I
    traded a 2002 Elantra GLS for this car, and the Elantra had the same
    anomaly. However, the referenced TSB's in this thread do not seem to apply
    to '04 models (correct me if wrong).
     
    FerdyPooh, Apr 27, 2004
    #15
  16. I took my Hyundai Accent GL 2001 to Oil Doctor for oil change. They said I
    need a service because I was having a transmission problem as I stated in my
    earlier mail. I have 38,000 miles and I bought in Dec, 03. So I stil have
    60,000 miles warranty. What happened was, I gave permission to do service
    and they put following transmission fluid:

    Dextron Markon 3 compatile with lopa, they used three ounce of additive T3
    to one quart of dextron markon 3. They said this is specified by the
    manufacturer.

    I still had problem with transmission and then I took the car to the
    dealer and they said Oil Doctor has put wrong fluid and they charged me
    aorund 400 for various reasons to clean and refill and so on.

    Now Oil Doctor is saying they used Hyndai specified fluid. My question
    is: is the above mentioned fluid Hyundai specified fluid? Or is it
    something else? Both Oil Doctor and the dealer are standing firmly on
    their own and they are saying they are right. So, I am totlly confused.

    Sudip
     
    Sudip Bhattacharjee, Apr 27, 2004
    #16
  17. Robert John

    woops Guest

    Dextron III is NOT Hyundai SP3 fluid. For best results (for ANY car)
    Never use anythingthing but what is listed in your owners manual. That
    WILL avoid all these pointing fingers. I suggest you find another
    dealer that does not know the "truth" (even though you most likely
    have done no damage to the transmission).
     
    woops, Apr 28, 2004
    #17
  18. My 2002 Elantra also. From new. They have accepted this as normal operation.
    Come on. Everyone knows a car shouldn't shift like that. Its Hyundai up to
    their tricks again. These problems will haunt them in the future. I don't
    know why they don't just fix it. There must be an engineer out there capable
    of making a decent transmission for them. Excuses and accepting it are gone
    by, its just another crappy working Hyundai. Time will reveal this.
     
    Terry & Patricia Swinamer, May 7, 2004
    #18
  19. Robert John

    wm Guest

    My '04 Sonata GLS has shifted like this from day 1, but my local
    dealer(Wright Hyundai) says there is nothing wrong. I will be VERY
    surprised if my engine makes it past 40,000 miles or so (currently
    about 8,000) because of the high rpms it produces in 2nd gear


    On level ground, it's not to bad, but if I start up a hill and I'm in
    1st or 2nd, I can reach speeds of 60mph with the tach over 5 and it
    won't shift out of 2nd. 99% of the time I will have to manually shift
    into 3rd

    This is not normal operation, I don't care what some 'tech' from
    Hyundai says. I've been driving for well over 30 years, and never had
    tranny problems like this.

    I'll just keep complaining, keep good records and get a new engine and
    tranny in a year or so when these go. Bad thing is, I'm stuck with
    this lemon till I pay it off in another 5 years. Live and learn I
    guess
     
    wm, May 9, 2004
    #19
  20. Robert John

    BJ Guest

    Last Thursday I was able to get my car in to have the transaxle software
    update as suggested by the online hyundaitech. It appears this reprogramming
    has fixed the delayed 2-3 up shift problem. Call your dealer and have it
    done.
    Bob
     
    BJ, May 17, 2004
    #20
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