Don't take your car to Mr. Transmission

Discussion in 'General Motoring' started by Andrew, Nov 12, 2005.

  1. Andrew

    Andrew Guest

    I had to take my car to the dealership after they were finished with it. Not
    only did I fork out over $3000 to get it fixed but I had to pay another
    $2000 for the dealer to fix it after they were done.

    Mr. Transmission Sucks
     
    Andrew, Nov 12, 2005
    #1
  2. Sue them to get your money back.
     
    Brian Nystrom, Nov 12, 2005
    #2
  3. Andrew

    BillyGoat Guest

    what car/year? what problem?
     
    BillyGoat, Nov 12, 2005
    #3
  4. Andrew

    Jan Guest

    He has been posting this to a lot groups for the last 2 weeks. Still
    don't know what his point is except that he got taken with his own
    consent.
     
    Jan, Nov 13, 2005
    #4
  5. $125 bucks will get you started in your local court for a civil suit, and
    you do not even need a lawyer.
     
    Matthew Rebbert, Nov 13, 2005
    #5
  6. Andrew

    nothermark Guest

    But you can lose if you screwed up in the first place.

    ;-)
     
    nothermark, Nov 13, 2005
    #6
  7. If he wishes to make a religion out of hating Mr. Transmission I guess
    that's his business. Transmissions are very complicated devices and
    it's easy to make a mistake while re-assembling one.

    --
     
    Screwtape III, Nov 13, 2005
    #7
  8. Andrew

    Andrew Guest

    I'm taking them into small claims court but I'm hiring an attorney for
    advice. They have agreed to pay $795.02 for their negligence but are
    refusing to cover the total costs incurred.

    Mr. Transmission Sucks
     
    Andrew, Nov 14, 2005
    #8
  9. Andrew

    Andrew Guest

    There was no mistake reassembling the transmission as I had the transmission
    completely replaced. The dealerships findings: There was a leak in the
    transmission lines. The transmission cooler placed by Mr. Transmission was
    not adequate for cooling the transmission. The transmission had the wrong
    dipstick tube installed and the dipstick was damaged. The transmission was
    overfilled by five quarts of transmission fluid.
    This is evidence of gross negligence and incompetence. In addition: the air
    cleaner box was damaged and vented transmission fluid clogged the mass air
    filter. An inoperative dash temperature gauge was caused by damaged wiring.
    Mr Transmission had replaced a sensor which had the sole purpose of doing
    nothing but supplying the dash temperature gauge. It is very apparent who
    caused the problems with my temp gauge wiring.

    The after market transmission cooler was removed and the transmission lines
    were rerouted back to the stock cooler. Mr. Transmission had cut to the
    lines to the stock cooler when they placed on the after market cooler. The
    transmission cooler, which they replaced the stock cooler with, was designed
    to be an auxiliary cooler rather then a stand alone cooler. The unit they
    used was a Hayden 403. When eliminating the stock cooler Hayden states that
    a large cooler be used. The Hayden 403 is designated as a medium cooler. In
    addition, Hayden recommends the use of a radiator tank cooler when this is
    done in order to comply with most auto manufacturer's warranties. This was
    not done. Having the wrong transmission dipstick tube, a damaged dipstick,
    and having the transmission overfilled by five quarts speaks very strongly.

    You can read about the whole ordeal at
    http://mrtransmissionsucks.com/main.html

    Mr. Transmission Sucks
     
    Andrew, Nov 14, 2005
    #9
  10. Andrew

    Andrew Guest

    The only problem is that there is a binding arbitration clause in the repair
    contract located in the small print. However, I am fortunate to be living in
    Georgia as the courts here tend to make this non-enforceable. I feel that I
    need help from an attorney to avoid any pitfalls. Of course the cost of the
    attorney will be added to my settlement.

    Mr. Transmission Sucks
     
    Andrew, Nov 14, 2005
    #10
  11. I assume that Mr. Transmission is a chain? If so, you can't justify
    trashing the entire company for the incompetence of one store. If you
    want to rag on them, rag on the specific store that screwed you.
     
    Brian Nystrom, Nov 14, 2005
    #11
  12. What's wrong with going to arbitration? It's cheaper, faster and if you
    have witnesses/afadavits and other evidence, it should be a slam-dunk.
    You may not get your attorneys fees if you take it to court.
     
    Brian Nystrom, Nov 14, 2005
    #12
  13. I must be bored. I just finished reading Andrew's web site rant. I
    also re-read his posts here. At no point has he disclosed the
    make/year/model/mileage of his car. I suspect he doesn't even own a
    Hyundai.

    Mr. Transmission in Lakeland, Florida, rebuilt the transmission in my
    son's 2000 Accent with 95K miles a month ago. The store manager's name
    is Jerry, and he's a very pleasant fellow to deal with. But Mr.
    Transmission is just like every other business chain in that your going
    to find good managers and some bad eggs too.

    --
     
    Screwtape III, Nov 15, 2005
    #13
  14. Andrew

    Andrew Guest

    A franchise has accountability for the actions of their franchises.
     
    Andrew, Nov 15, 2005
    #14
  15. Andrew

    Andrew Guest

    See: http://www.autoissues.org/arbitration_faq.htm
     
    Andrew, Nov 15, 2005
    #15
  16. Andrew

    Zeppo Guest

    OK Andrew. What *IS* the make/model/year of your car?

    Jon
     
    Zeppo, Nov 15, 2005
    #16
  17. Agreed. I've had work done by a local AAMCO guy who's been completely
    trustworthy. The rebuild they did on my Excel transmission lasted 115K
    miles, which is impressive when you consider that the orignal only
    lasted 64K. He's even told me when he didn't think that work was worth
    it on another car. He's good, he cares about his customers and the
    quality of the work his people turn out. These are the reasons that he's
    been in business at the same location for 20-something years. I refer
    people to him all the time.

    OTOH, I've heard horror stories about other AAMCO stores. It's not the
    name on the building, it's the guys that work there that count.
     
    Brian Nystrom, Nov 15, 2005
    #17
  18. Only to a very limited degree. While it may be possible for them to yank
    a franchise from a problem franchisee, that's usually the only leverage
    they have and that may not even be the case. They are not legally liable
    for poor work by a franchisee unless they are following a policy that
    comes down from the top. One bad store DOES NOT make for a bad company
    and you have no right to trash the entire company. It would be within
    their rights to sue you for defamation. While I fully agree with the
    action you're taking against the local store - assuming that you're
    telling the whole truth - what you're attempting to do to the company is
    wrong. Frankly, the fact that you're unwilling to go to arbitration
    makes me very suspicious. If your case was as strong and "cut and dried"
    as you make it out to be, arbitration is the best way to go, as you
    would win, win quickly and do so at minimal expense.

    I'd really love to hear the other side of this story.
     
    Brian Nystrom, Nov 15, 2005
    #18
  19. So, there are a lot of "ifs" and "maybes" and "gotcha's" to look out
    for. What are the particulars of YOUR contract? Why not go to voluntary
    arbitration rather than court? All that autoissues.org point out is that
    you need to be careful before agreeing to mandatory binding arbitration.
    They specifically state that there is nothing inherently wrong in
    arbitration as an alternative to the courts.
     
    Brian Nystrom, Nov 15, 2005
    #19
  20. 'I had to take my car to the dealership after they were finished with
    it. Not only did I fork out over $3000 to get it fixed but I had to pay
    another $2000 for the dealer to fix it after they were done.
    Mr. Transmission Sucks'

    REPLY: DOnt take your car to AAMCO Transmission Co. either (if they are
    still around). I learned they put thier Office personnel thru ' in
    house sales training courses' to promote rebuilding the transmission or
    selling a new one after the car is testdriven . I took a car there once
    , and it ended up being a Modulator Control that was needed -- AAMCO
    wanted to rebuild the transmission . Thieves.
     
    Dave in Lake Villa, Nov 16, 2005
    #20
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