Fuzzy backup camera on my 2020 tucson ultimate

Discussion in 'Hyundai Tucson' started by SHAWNA7, Mar 4, 2020.

  1. SHAWNA7

    SHAWNA7

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    I BOUGHT BRAND NEW 2020 TUCSON ULTIMATE AND THE CAMERA SYSTEM IS VERY LOW QUALITY. IT IS FUZZY DURING DAY AND USELESS AT NIGHT TIME. IT IS ALSO SUPPOSED TO BEEP WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING BUT IT DOESN'T BEEP BECAUSE I READ THAT IT DOESN'T DO THAT B/C IT HAS THE 360 CAMERA INSTEAD, WHICH IS RIDICULOUS B/C THE OPTION IS THERE! I HAVE TAKEN CAR TO DEALERSHIP 3 TIMES NOW WITH THE FUZZY CAMERA COMPLAINT AND THEY REPLACED THE BACKUP CAMERA STATING IT WAS BAD BUT THE REPLACEMENT CAMERA LOOKS EXACTLY THE SAME. WHILE THE DEALERSHIP HAD MY CAR FOR 6 DAYS TO ORDER/INSTALL NEW CAMERA, I DROVE A 2020 TUCSON SEL TRIM LOANER CAR AND THE BACKUP CAMERA ON IT WAS CRYSTAL CLEAR. ITS RIDICULOUS THAT I BOUGHT THE MOST EXPENSIVE TRIM AND THE CAMERA SYSTEM IS LOW QUALITY COMPARED TO LOWER TRIM LEVELS. THE DEALERSHIP IS STATING THEY HAVEN'T HAD ANY COMPLAINTS ABOUT THIS ISSUE BEFORE. ANYONE ELSE OUT THERE WITH THIS ISSUE?
     
    SHAWNA7, Mar 4, 2020
    #1
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  2. SHAWNA7

    avisitor

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    Get the camera replaced????
     
    avisitor, Mar 5, 2020
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  3. SHAWNA7

    Dunn

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    It's not only you, I have the same problem.
    I think we should report this problem must to be fixed by Hyundai.
    Back up, front and surrounding camera with very flurries
    Specially back up camera very blurry at night
    It's dangerous at night
     
    Dunn, Aug 31, 2020
    #3
  4. SHAWNA7

    SHAWNA7

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    I have tried everything with no results. Even hired a lemon law attorney and all Hyundai will do is state “the camera works the way it was intended to”. They were gonna let me trade it in for a different trim level for $7,000 upside down so I just kept it. Very unhappy with whole situation.
     
    SHAWNA7, Aug 31, 2020
    #4
  5. SHAWNA7

    kris8675

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    i am having the same issue. i bought hyundai tucson luxury trim and the camera is really really terrible at night. i just ask some friends and they suggest to change backup light with led one.
    will update once i will replace it
     
    kris8675, Oct 11, 2020
    #5
  6. SHAWNA7

    Geemanfan

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    I have the 2021 Ultimate and have the same problem. I went to the dealer and they said they compared pictures and mine wasn’t as bad. Hopefully they make a recall because at night it’s useless. I test drove the sport and the camera worked great.
     
    Geemanfan, Nov 2, 2020
    #6
  7. SHAWNA7

    Avig

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    The 2021 Tucson Limited Camera is useless.
    I received my new 2021 Tucson Limited (one before the highest model) last week. I can, unfortunately, confirm the camera is almost useless, no matter day or night. I'm very surprised and disappointed:(. Hyundai Tucson 2021 backup camera blurry.jpg
     
    Avig, Nov 20, 2020
    #7
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