Hyundai - Are they honest in South africa?

Discussion in 'General Motoring' started by Guest, Feb 13, 2006.

  1. Guest

    Guest Guest

    See http://www.ezbuy.co.za

    The full story is at the url above...

    The following is an e-mail that was sent to Hyundai in about September last
    year.



    This is yet another tale of David vs Goliath (or maybe David vs Hyundai).



    I'ts amazing how brilliant some people's service is when trying to sell you
    something, but once the deal has gone through and they have received their
    payment, but still have some outstanding obligations, they no longer
    consider you a priority.



    At around the 20th May 2005 I expressed interest in purchasing a used
    vehicle from Hyundai The Glen in Johannesburg. I agreed to view the vehicle
    and meet with the salesman, Lionel Baker, at their dealership. Preceding our
    meeting and around the time I was considering purchasing the vehicle, Lionel
    would contact me up to 5 times a day with information and feedback
    concerning the sale. I was quite impressed at how efficient his service was.
    I agreed to purchase the vehicle and the papers were signed. Lionel informed
    me that I could accept delivery one day after the papers were signed as
    there were a few small things on the vehicle that needed attention, and they
    still had to complete the licensing and registration.



    Not a problem, I thought. The papers were signed, and the next day I
    contacted them to find out if I could collect the vehicle. This is where ALL
    THE PROBLEMS STARTED. After several phone calls day after day from my side,
    a week later I eventually got Lionel to agree that I could take delivery the
    next day (1June 2005), as all outstanding work would then be complete. I
    went through to Jhb to collect the vehicle from Hyundai as promised, but the
    car was not there. I was asked to wait for about an hour and Lionel then
    took me through to a Roadworthy centre nearby to collect the vehicle. At the
    roadworthy centre I was informed that the vehicle had failed roadworthy due
    to the fact that the handbrake cable needed to be replaced (one of the
    original problems resulting in me not being able to take delivery a week
    earlier as agreed). They did not have stock of the part and I was told they
    would contact me the moment it came into stock. Due to circumstances, I was
    now in urgent need of the vehicle and was forced to accept delivery of the
    car in this condition.....



    Ezbuy © Internet is a company dedicated to bringing the truth to it's
    readers.
     
    Guest, Feb 13, 2006
    #1
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  2. Guest

    Guncho Guest

    Are you asking a question or telling us a story?

    CHris
     
    Guncho, Feb 13, 2006
    #2
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  3. Guest

    Guncho Guest

    Did you get the delivery date on the signed agreement?

    If so, ask for a full refund and walk.

    Chris
     
    Guncho, Feb 13, 2006
    #3
  4. Guest

    Bob Guest

    Are you asking a question or telling us a story?

    CHris


    Actually, from the way the story read, I was surprised that he didn't ask
    for my utter confidence, and give an email address to send my bank account
    number to.
     
    Bob, Feb 14, 2006
    #4
  5. Guest

    news Guest


    I think the subject line speaks for itself, and so does the rest. if you
    have to ask, them go back and read the QUESTION in the subject line and the
    COMMENT below that.. duh..lol
     
    news, Feb 18, 2006
    #5
  6. Guest

    Guest Guest

    Hi all,

    [email protected] has sent literally thousands of e-mails about this to all Hyundai
    e-mail addresses that can be found around the world. There has only been ONE
    reply from a dealer telling us how 'ashamed' he was to be a Hyundai dealer
    and if it was up to him, her would do everything in his power to help us!
    Nice guy, but he is only one franchisee, so unfortuntely he cannot help us.

    A new twist here!!!



    A spoke to somebody yesterday who has purchased a new Hundai gro the same
    dealership - Hyundai Geln - here is South Africa and received similar lies!!

    Wow.!
     
    Guest, Feb 18, 2006
    #6
  7. Guest

    Bob Guest

    The troll has started sending similar messages to my publicly posted email
    address.
     
    Bob, Feb 18, 2006
    #7
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