To Hyundai tech

In going to the Hyundai dealer getting ready for my 30,000 mile checkup, I
asked the dealer the following questions about my warranty.
(1) How much of the approximately $800.00 in un necesary B/S has to be
done by the Dealership. First of all, I purchased the optional bumper to
bumper 100,000 mile warranty. It was 1300 dollars.

The following items were 0n my little pamphlet I got from the dealer with
the prices" . The car is a 2002 XG350

change transmission fluid and flush
$165.00

replace air filter $39.95


Flush and refill cooling system (includes one gallon of Genuine Hyundai
coolant

$110.00

Fuel tune up

$125.00

4 wheel alignment

$99.95

I purchased a gallon of their anti freeze which the parts guy said had to
be genuine Hyundai for $22.50.

I was also told that the air filter had to be genuine Hyundai for $25.50. I
purchased on.

The best I could tell their labor for the fuel tune up , the transmission
work of which the parts guy also said that genuine Hyundai fluid was the
only kind recognized is $7.50 a quart, is about double the cost of the best
transmission shop in town.

When I bought the car with 16,000 miles on it, (just off lease)I have used
Synthetic motor oil in it and change it and a mobil one oil filter every
six months or 2,500 miles which in my case was six months because I never
drive over 400 miles a month. (retired)

I have had no problems with the vehicle except the trunk lock has to be
righton it before it will unlock with the remote and the rear passenger
side lock makes a racket when you lock and unlock it. Other than being
geared too damned low and using a lot of fuel, I love the car. The best I
could tell in the service manual the only thing that really had to be done
out of all this crap they listed for warranty work was replace the air
filter and anti freeze.

I'd really appreciate all the advice I could get.

Oh yes, It took me exactly 3.5 minutes to change the air filter myself.
According to that rate the $25.50 that I paid for the air filter . The
difference paid for the filter and what the dealer wanted to put it in for
was 14.00 for 3.5 minutes work. I'll bet you'd work for them for over $200
bucks an hour at the hourly rate that translates into. lol

If what they say is correct on everything that they said "needed to be
done", I'd be better off taking the warrany papers, and using it for $1300
dollar toilet paper.

Thanks in advance

 

I'm going to go through these one at a time and give you my thoughts. None
of the work needs to be done at the dealer.

1. Transmission flush. If you read your owner's manual, you'll see that
a fluid inspection is required and that replacing the fluid is necessary
only if the inspection indicates. The fluid usually has a fruity smell.
If your fluid has that smell and isn't absolutely opaque, then it's
probably okay to leave it. My personal opinion, however, is that it's
good to change the transmission fluid every 30,000 miles. In your case,
if it looks good, I wouldn't do a flush. I'd just do a drain and refill.
Remove the 24mm drain plug from the transmission, let the fluid drain out,
reinstall, and add 5 quarts fluid to replace what drained out. Be sure to
use only SPIII fluid. This is VERY important. You should be able to find
SPIII fluid at Hyundai, Kia, and Mitsubishi dealers.

2. Air filter. This should be done every 30k. There's no reason a good
aftermarket filter isn't sufficient.

3. Coolant flush. If you look at your owner's manual, coolant
replacement is recommended every 2 years/30k miles. By replacement, they
mean drain and fill, not flush. Again, this should be fine if your
coolant is in good condition. Personally, I don't see where mileage
affects coolant condition, so I base this service off of time only. In my
personal vehicle, I like to do it every year, but I see no reason why once
every 2 years isn't sufficient. Run-of-the-mill aluminum-safe coolant is
sufficient.

4. Fuel tune up. I'm not even sure what this is. That's a good
indicator that you don't need it.

5. Four wheel alignment. I see little reason to do this as maintenance.
Check your tires. If they're wearing evenly, chances are good you don't
need an alignment. Excessive treadwear on the inside *or* outside edge of
both front or both rear tires is an indicator that you need alignment.
Excessive treadwear on inside *and* outside edges of the same tire is an
indicator that your tire pressure is low.

6. Timing belt. I know this wasn't on their list, but the recommended
interval is 4 years or 60,000 miles, whichever comes first. Since rubber
deteriorates over time as well as with flexing, you need to consider
replacing the timing belt. While I doubt, based on my experience, that
the timing belt will fail soon, you also don't want the cost of engine
repairs because the timing belt failed due to not replacing it. The
timing belt on this car is expensive to replace, but the expense pales in
comparison to the engine repairs should it fail.

Last, I'd recommend looking at your warranty papers. If you have HPP
(Hyundai Protection Plan), this is a very good warranty which, while not
quite the same as the bumper-to-bumper factory warranty, covers most
nonwearable items. If through a company other than Hyundai, you should be
very interested in your warranty's exclusions. Dealers like to sell them
as "bumper-to-bumper," but in many cases a significant number of things
are excluded.

 

You've been very helpful. Thank you so much.

 

Mine is the bumper to bumper from Hyundai.

I am in their computer as having it, even though I had to call the company
this week to get them to send me the papers. lol

Lady on the line was very apologetic to me. Said the papers shouls have
been sent to me at least 2 1/2 years ago. How's that for service with a
smile?

It just seems to me that the dealership is out to give the public a good
reaming. Hyundai itseld has always seemed great to deal with.

 

That seems to be pretty typical. Dealers vary in their honesty, but
Hyundai seems easy to deal with directly. If you think you're being
scammed by your dealer on the "fuel tune-up" and the bogus claims of
requirements for Hyundai-only parts, complain to Hyundai. Keep in mind
that dealers can "recommend" using only factory parts, but they're not
required in order to maintain the warranty. Any "factory equivalent"
part or fluid is acceptable.

 

What type of car is this??

I just looked at my recommended maintanence for a 2006 GLS V6 and I do not
see half these things

Emission Control Items

Replace

- ENGINE OIL AND FILTER
- AIR CLEANER FILTER
- FUEL TANK AIR FILTER

If necessary

- FUEL LINES, FUEL HOSES AND CONNECTIONS
- VACUUM AND CRANKCASE VENTILATION HOSES
- VAPOR HOSE AND FUEL FILLER CAP


General Items

Replace



If necessary

- DRIVE BELT (WATER PUMP, ALTERNATOR AND A/CON)
- MANUAL TRANSXLE OIL
- AUTOMATIC TRANSXLE FLUID
- BRAKE FLUID
- BRAKE HOSES AND LINE
- REAR BRAKE DRUMS/LININGS, PARKING BRAKE
- BRAKE PADS, CALIPERS AND ROTORS
- EXHAUST PIPE AND MUFFLER
- SUSPENSION MOUNTING BOLTS
- STEERING GEAR BOX, LINKAGE AND BOOTS/LOWER ARM BALL JOINT
- POWER STEERING PUMP, BELT AND HOSES
- DRIVESHAFTS AND BOOTS
- AIR CONDITIONING REFRIGERANT


Note

- COOLANT: FOR THE FIRST TIME, REPLACE THE COOLANT AT 60,000 MILES (96,000
KM) OR 60 MONTHS, AFTER THAT, REPLACE IT EVEY 30,000 MILES (48,000) OR 24
MONTHS.
- AIR FILTER (For Evaporator and blower Unit): FOR EVERY 12 MONTHS OR
10,000 MILES (15,000 KM)

 

The car is a 2002 XG350. I am taking it in to the dealer for 30,000 mile
service.

The dealership , Reliable Imports is claiming that all the following needs
to be done in order to maintain the 100,000 mile Hyundai bumper to bumper
warranty to remain in effect.

oil and filter (must be Hyundai filter and says mobil one oil filters are
not acceptable)

Transmission flush and fill (only Hyundai transmission fluid is acceptable
according to dealership).
fuel tune up $125.00 (must be done by dealer.)
air filter. $39.95 by dealer and Hyundai brand only again at $25.50 and
$14.00 to install it. I changed it myself in 3.5 minutes. I wished that
when i worked for a living i could have gotten over $200.00 an hour for my
labor which this inflated cost translates to.


Cooling flush and replacement. $110.00+ anti-freeze (no other anti freeze
is acceptable except Hyundai brand at $22.50 a gallon. Radiator shops do
it for $50.00 including anti freeze

all 4 wheels alligned $90.00(tire shops do it for $45.00 complete

Rotate tires and balance $75.00. Tire shops do it for $30.00.

Damned near $800.00 worth of parts and labor.

 

WOW!!! That definitely sounds like they are trying to pad thier bottom
line. As you can see the new 2006 Sonata does not require a whole lot at
30k.