G
Gordon Underwood
I purchased a 2005 Tucson V6 GLS on Nov. 26. Since that date I have had
actual possession of the vehicle for a total of six days.
Five minutes after I drove it off the lot it started bucking and racing
uncontrollably. I immediately returned it to the lot. After some days they
told me that "the cruise control cable was set too tight at the factory."
I was assured that all was correctred and I should have no problem. During
the following five days I noticed that the brake peddle was going almost to
the floor.
I returned the car to the dealer. After three days, I was informed that the
Master Cylindar was leaking and they would order a new part.
1 week later I was informed that there was no Master Cylindar in the entire
country; that one had to be ordered from the factory.
I suggested that they remove one from another Tucson and place it on mine so
I could have the car I paid for some time ago.
The next day I was informed that a Master Cylindar was removed from another
Tucson, but it leaked too.
Here I am, 26 days later, without the car I AM MAKING PAYMENTS ON!
To say that I am losing my enthusiasm for Hyundai, for the Tucson and for
Service Departments in general is a large understatement.
I understand that it is a new model, but come on ...
Gordon
California
actual possession of the vehicle for a total of six days.
Five minutes after I drove it off the lot it started bucking and racing
uncontrollably. I immediately returned it to the lot. After some days they
told me that "the cruise control cable was set too tight at the factory."
I was assured that all was correctred and I should have no problem. During
the following five days I noticed that the brake peddle was going almost to
the floor.
I returned the car to the dealer. After three days, I was informed that the
Master Cylindar was leaking and they would order a new part.
1 week later I was informed that there was no Master Cylindar in the entire
country; that one had to be ordered from the factory.
I suggested that they remove one from another Tucson and place it on mine so
I could have the car I paid for some time ago.
The next day I was informed that a Master Cylindar was removed from another
Tucson, but it leaked too.
Here I am, 26 days later, without the car I AM MAKING PAYMENTS ON!
To say that I am losing my enthusiasm for Hyundai, for the Tucson and for
Service Departments in general is a large understatement.
I understand that it is a new model, but come on ...
Gordon
California