Vera Cruz Squeaks & Rattles

I'm having a terrible time with squeaks and rattles in my 08 Vera
Cruz. (Headliner and overhead vents, door pillars, doors, etc) The
dealer told me that the noises are normal because of all the plastic
parts. Has anybody else had this problem? Is it just poor engineering
or poor quality?

 

Ask the dealer if you can test drive another Vera Cruz and see if it
squeaks and rattles the same. If it doesn't the dealer will have no
excuse to not fix it. If it does, they're probably all like that. You
can use silicone spray on the noisy areas, it will stop squeaking.

 

I haven't experienced anything significant in the way of squeaks and
rattles on the Veracruz. Without hearing the noises, it's difficult for
me to make a judgment as to normality, but it's pretty safe to say that if
you don't hit anything that significantly jars the vehicle, it shouldn't
rattle.

My guess is tha the dealer doesn't want to spend the time to fix your
problem (due to a number of industry-wide issues with getting paid for
this type repair). If you'd like to give this dealer the ability to earn
your continued business, call and speak to the service manager or
director. If he holds the line on "normal" when that's obviously not the
case, take the vehicle to another dealer that will appreciate your
business or call Hyundai customer assistance.

 

Forgot to mention in my previous post:

Hyundai shipped every dealer a noise repair kit which includes stick on
felt strips, rubber pads, and foam insulation, among other items. Oddly
enough, this would be just the thing to repair plastic panel rattles.

 

Reply to message from Bob <> (Fri, 01 Feb 2008 17:14:37)
about "Re: Vera Cruz Squeaks & Rattles":


B> Ask the dealer if you can test drive another Vera Cruz and see if it
B> squeaks and rattles the same. If it doesn't the dealer will have no
B> excuse to not fix it. If it does, they're probably all like that.

That is excellent advice although I must say, I have a hard time believing
that his Vera Cruz is so rattly, based on 2 test drives I had. Solid and
quiet.

Best Regards
Wayne Moses " <> Fri, 01 Feb 2008 17:26:42 -0600

=== Posted with Qusnetsoft NewsReader 3.3

 

I'm hearing the Veracruz is a very quiet ride.

It's unbelievable how differently people's "noise-O-meter's" are
calibrated. I've heard people complain about wind noise or squeaks I
couldn't hear at all. I've had people remark how quiet my Toyota truck
runs, and I think it sounds like a bucket of bolts. Hearing acuity
isn't the complete answer. Some people hear certain sound patterns and
frequencies much softer or louder than others.

I guess that can just about drive service technicians and SM's nuts.
-

Bob

 

It only happened once, but a customer wanted me to repair a noise I
couldn't hear. Eventually I went on a road test with the customer, she
kept indicating the noise was present, and I had no idea what she was
talking about. Had to return to fetch another technician.