warrenty questions

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illusion123a

When i got my car (an 02 accent) I also got the extended 10 year bumper to
bumper warrenty for around 600-$700.
As i was reading some of the eariler post and seeing things what the
warrenty does not cover, what exectly does it cover? For example to person
who had the problem with the thermostat not working on his tiberon: will my
10 year bumper to bumper cover me if that same problems happens to me while
i am with in the warrenty? Also i have been getting my old changed at a
local shop but i do not have all the receipts, but i think that they do
keep electronic records of their own, will this affect my warrenty, what
happenes to people who do their own maintence, will the warrrenty not
cover them? I know these are all questions that i should have thought of
eariler, but i was 20 when i bought my car and i was happy just to have a
car that was not made in the early 80's (i traded in a 82 tempo).
Luckily i bought my car at what i feel is a good dealership, I even went
25 miles out of my way becasue i did not like the hyundai dealership in my
town (on the one occision i have worked with them they charged me for
something that the dealership that i bought the car from did not charge me
for, it was only $10 so i paid it becasue i wanted the problem fixed)
Thanks, i just found this board and am loving it!!
 
When i got my car (an 02 accent) I also got the extended 10 year bumper to
bumper warrenty for around 600-$700.
As i was reading some of the eariler post and seeing things what the
warrenty does not cover, what exectly does it cover? For example to person
who had the problem with the thermostat not working on his tiberon: will my
10 year bumper to bumper cover me if that same problems happens to me while
i am with in the warrenty? Also i have been getting my old changed at a
local shop but i do not have all the receipts, but i think that they do
keep electronic records of their own, will this affect my warrenty, what
happenes to people who do their own maintence, will the warrrenty not
cover them? I know these are all questions that i should have thought of
eariler, but i was 20 when i bought my car and i was happy just to have a
car that was not made in the early 80's (i traded in a 82 tempo).
Luckily i bought my car at what i feel is a good dealership, I even went
25 miles out of my way becasue i did not like the hyundai dealership in my
town (on the one occision i have worked with them they charged me for
something that the dealership that i bought the car from did not charge me
for, it was only $10 so i paid it becasue i wanted the problem fixed)
Thanks, i just found this board and am loving it!!
Click to expand...

I have 2001 Accent with 39k and bumper to bumper extended warranty upto
100k. I believe they cover everything bumper to bumper provided any
trouble is not caused by your abnornal action (accident/bad driving etc)
on your vehicle, it must be something internal trouble happened during
normal driving of your car. If you have followed scheduled maintenance
after you bought the car you should not have any problem. Try to get as
much info on maintenance as possible. But my experience tells me that
the dealer will refuse to pay anything, not even $10, even if you have
full proof maintenance record, they will always try to show you did
something wrong. So be prepared to fight.
 
What extended warranty did you buy. Is it the Hyundai Protection Plan
(HPP) or someone else's warranty. If it's HPP, look on your warranty card
and post the plan (4A, etc.) and I can look up the coverage. If it's
someone else's warranty, you'll have to look at your contract to see the
individual coverage.

As long as you have your maintenance receipts, you should be fine. DIYers
should have receipts from the purchase of the parts. Just remember, the
warranty covers defects, not things that failed because someone caused
them to fail.
 
Hi Hyundaitech, My warranty is "Plan B"
Is there any way you could look that one up?

J.W.
 
I don't see a plan "b." There are six options I see. They are as
follows:

4A: 6/75 bumper/bumper
4B: 10/100 bumper/bumper
5A: 6/75 powertrain
5B:
 
OOPS! Hit the button too soon. I'll try again.

4A: 6/75 bumper/bumper
4B: 10/100 bumper/bumper
5A: 6/75 powertrain
5B: 6/75 bumper/bumper
6A: 10/100 powertrain
6B: 10/100 bumper/bumper

Applying to all plans: "Unless required in connection with a mechanical
breakdown, the following are not covered under this contract: A.
Maintenance services and parts as described in your vehicle's Owner's
Manual as supplied by the manufacturer. These include but are not limited
to: filters, lubricants, coolants, fluids, refrigerants and the service
operations necessary to replace them. B. Other normal maintenance
services and parts which include, but are not limited to, alignments,
adjustments, wheel balancing, tune ups, shock absorbers, friction clutch
disc and pressure plates,
 
Did it again. #@@!##!

I'll continue where I left off with the non-covered items:

"...spark plugs, spark plug wires, hoses, v belts, brake pads, brake
lining, brake shoes, brake drums, brake rotors, wiper blades, and
thermostat. C. Glass, lenses, sealed beams, light bulbs, exhaust
systems, batteries, trim moldings, bright metal, upholstery, carpet, door
panels, headliner, crash pad, paint, outside ornamentation, bumpers,
tires, wheels, wheel covers, seat belts, air bags, radio, antenna, and
emissions system.

I also believe each plan has a short list of things it doesn't cover.
This should be pretty close though.
 
As for my extended warrenty i have smart choive 2000 encore preformance, i
dont think its thru hyundai but a seperate company.
Alsi again what are minimuns that must be done to keep my vehical under
warrenty for the 30k? i am going to have it done, but my dealership siad
about doinf a bunch of things that i feel may not be needed, ie injector
additives, HELP, i dotn want to get things done that are unnessicary and
expensive.
thanks
 
also the extened warrenty coverage is thru NAtional warranty insurance
company, and i was told that i can sell back my extended warrenty if i
never use, or i can "sell" it to the person i would sell my car to
 
Yes, I should have called it 4B, not just b. That's what it is. Thanks
for the info. Your help is appreciated.

J.W.
 
i just talked to my dealer and they said that they charge 375 and tazes for
the 30k maintence, and also that they do the sever driving maintence
becasue Of the weather???!?! I live in centeral pa does this count as a
sever driving area?
 
Whether you driving area counts as severe depends on what sort of driving
you do there. Most of the things on the severe chart are good to do at
that time.

This is what I would do if it were my car:
Change oil and filter.
Replace air filter.
Replace spark plugs.
Replace auto trans fluid and filter (and gasket).
Rotate tires.
Replace coolant.
A really good overall inspection of the vehicle.

It's my opinion that you don't need injector cleaner, additives, or
whatnot, unless you have a problem that the particular additive will
address. I see these products like the panaceas once pitched by the snake
oil salesmen. These products are so good, most companies pay the
dealership personnel to use them. Dealerships that include these items in
their services do so because it's a profit generator.

If the dealer has a free 27 (or whatever) point check available, price
doing the items I recommended above separately. If it's significantly
less than the 30k service, then buy the items individually. Many dealers
also competitively price the 30k, so it's price may be less than or
similar to the above items added together. Where I work, the items above
would come to about $450 if done separately, but our 30k price is over
$500 if I remember correctly. Just compare your options and pick what's
best.

To keep your warranty in force, you must do the minimums set in the
owner's manual. What I've recommended above is a little more than the
minimum, but there's nothing hatefully expensive there either. You may be
able to do some of the things yourself.

As to your (illusion123a) warranty coverage, you'll have to check your
contract. I've not heard of the company you describe. My guess is that
the contract covers significantly less than the HPP I described above.
 
The 4B further exclusions are:
Powertrain for original owner (because you have the 10/100 new vehicle
powertrain warranty), "...tape deck, cd player, normal wear and consumable
items (i.e. fuses), towing," and the list provided earlier.
 
I'm a little confused. I have a 2002 XG350 purchased in March 2002 with
25,000 miles covered by a 4B warranty. I had the passenger side beam housing
(and lamps) replaced today due to condensation. About 2 months ago the power
steering hose was also replaced. I paid nothing. Your earlier statement
states these are NOT covered items. So...what's the deal? FWIW, I did have
to pay for a SECOND battery replacement a month ago since this FIRST
replacement was 19 days out of warranty, and the factory rep would not
budge. Since it was only $60 total prorated, I'll just save my battles for
something big.

BTW - I'm very happy with my dealer - Glendale Hyundai (or should I say the
service writer, who's been tops).
-B
 
Those items -are- covered by the 5/60 new vehicle bumper to bumper
warranty. Should you have a problem with these items after the new
vehicle warranty expires, your HPP extended warranty (after 5/60 and up to
10/100) would not cover the lamp. I don't see an exclusion on the power
steering line, so I would expect that would be covered by both the bumper
to bumper and HPP warranties.

The battery warranty is really weird. It works by time only. Up to two
years, entirely free. Between 2 and 3 years, Hyundai pays labor and 25%
of parts, customer pays 75% of parts. After 3 years, battery problems are
the customer's responsibility.

Since you partially purcased the replacement battery (which I'm betting
will be much better than the original), you also have the time only parts
warranty associated with that battery. I believe it's for for years and
prorating starts after 1 year, but it's been so long since I've had to
look this up, I'm not entirely sure about my memory.

As long as we're on the subject of weird warranty quirks, the Hyundai
radios are only covered for 3/36 and are not part of the new vehicle
bumper to bumper or HPP warranties. This is the only area I can think of
where the Hyundai warranty is a little bit of a rip. It's also set off a
little by the bumper-to-bumper coverage of brake rotors and drums, which
most manufacturers only cover for 1 year or 12k miles. All in all, I
still think it's a phenomenal warranty.
 
Thanks HT...While I'm a little miffed about the replacement battery
situation (my original died after 13 months, the replacement after 12 2/3
months, and Hyundai wouldn't cover the replacement), on the whole you're
right. It's been a good warranty, and I've been happy with my dealer,
Glendale Hyundai. They've been having a promo for awhile for "buy one, get
one free" oil changes. Looking at my records it looks like in the 2+ years
of ownership, I've paid about $150 for all the oil changes (8 I believe and
I think they threw in the first oil change for fee) and the battery
replacement which was about $60.
-B
 
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