Does you Hyundai Dealer Service Dept. play the '10% Game' with you???

  • Thread starter Thread starter IlBeBauck
  • Start date Start date
I

IlBeBauck

This has happened a few times now : They diagnose the problem with
the car then tell you how much the repair will be incl. part(s) and
labor . IF you say to them 'Gee, that sounds like alot ' or ' That
sounds a little high to me' ... they immediately say 'Okay, we will
take 10% off of the price' . If you dont , then they sell it to you
at an inflated price . (of course, even at 10% off its still inflated
compared to private Car Repair places using Hyundai parts). Does
your Hyundai Service Dept . have a simular con-job ?? Thanks.
 
This has happened a few times now : They diagnose the problem with
the car then tell you how much the repair will be incl. part(s) and
labor . IF you say to them 'Gee, that sounds like alot ' or ' That
sounds a little high to me' ... they immediately say 'Okay, we will
take 10% off of the price' . If you dont , then they sell it to you
at an inflated price . (of course, even at 10% off its still inflated
compared to private Car Repair places using Hyundai parts). Does
your Hyundai Service Dept . have a simular con-job ?? Thanks.
Click to expand...

Most dealers do. They'd rather get a sale at 10% off than no sale at
all, especially in the current economy. Of course, whether the price
is inflated above normal beforehand or discounted below normal
afterward is debatable.
 
This has happened a few times now : They diagnose the problem with
the car then tell you how much the repair will be incl. part(s) and
labor . IF you say to them 'Gee, that sounds like alot ' or ' That
sounds a little high to me' ... they immediately say 'Okay, we will
take 10% off of the price' . If you dont , then they sell it to you
at an inflated price . (of course, even at 10% off its still inflated
compared to private Car Repair places using Hyundai parts). Does
your Hyundai Service Dept . have a simular con-job ?? Thanks.
Click to expand...

No. You're welcome.
 
On Wed, 28 Jan 2009 13:25:09 -0800 (PST), [email protected] cast forth

I don't know. I've never gone to a dealer for non-warranty service because I
can save much more than 10% by using a reputable independent shop.
 
 On Wed, 28 Jan 2009 13:25:09 -0800 (PST), [email protected] cast forth


I don't know. I've never gone to a dealer for non-warranty service because I
can save much more than 10% by using a reputable independent shop.
Click to expand...

Agree with you . Thats the route im going for out of warranty
repairs.
 
I don't know. I've never gone to a dealer for non-warranty service because I
can save much more than 10% by using a reputable independent shop.
Click to expand...

I did once - when my transmission went, and their price was equal to
that of my transmission place (with a slightly longer warranty).

Took THREE transmissions for them to get it right.. And in the process,
stuff got stolen out of my car!!!!
 
Ed said:
On Wed, 28 Jan 2009 13:25:09 -0800 (PST), [email protected] cast forth


I don't know. I've never gone to a dealer for non-warranty service because I
can save much more than 10% by using a reputable independent shop.
Click to expand...

I save even more doing my own! :-)

Matt
 
Voyager said:
I save even more doing my own! :-)

Matt
Click to expand...

I used to do it all. Then I did most. Now, I do very little. Last oil
change I did was on my '91 Regal. What a PITA to get to the filter. For
about $12 more than DIY I'd rather read the newspaper in the waiting room of
the local shop that does it for me. On my Olds Cutlass I never changed the
plugs myself after not being able to get to three of them without a lift.
Even changing the batter in my LeSabre I left to a battery shop since it was
under the back seat. They also kept the 12V plugged in so the radio
security would not kick in.
 
Ed said:
I used to do it all. Then I did most. Now, I do very little. Last oil
change I did was on my '91 Regal. What a PITA to get to the filter. For
about $12 more than DIY I'd rather read the newspaper in the waiting room of
the local shop that does it for me. On my Olds Cutlass I never changed the
plugs myself after not being able to get to three of them without a lift.
Even changing the batter in my LeSabre I left to a battery shop since it was
under the back seat. They also kept the 12V plugged in so the radio
security would not kick in.
Click to expand...

Most of my cars are still pretty easy to work on. I'm gradually moving
to doing less as I near 50 and it just isn't as easy anymore. I still
do tire rotations, oil changes, battery, most filters, etc., but have
started to hire done the transmission fluid and filter and coolant. I
also have the minivan spark plugs done at the shop as getting to the
rear three is a PITA. The minivans are pretty easy access for all
maintenance other than the spark plugs. The oil filter is very easy to
get at.

The Sonata is pretty good, but the oil filter is a pain due to that
blasted plastic air shield.

My Chevy truck is probably the easiest of all other the the oil filter.
It is horizontal and right above the front drive shaft. It does keep
the drive shaft u-joint from rusting a sit coats it with oil at every
change!
 
Most of my cars are still pretty easy to work on. I'm gradually moving
to doing less as I near 50 and it just isn't as easy anymore. I still
do tire rotations, oil changes, battery, most filters, etc., but have
started to hire done the transmission fluid and filter and coolant. I
also have the minivan spark plugs done at the shop as getting to the
rear three is a PITA. The minivans are pretty easy access for all
maintenance other than the spark plugs. The oil filter is very easy to
get at.

The Sonata is pretty good, but the oil filter is a pain due to that
blasted plastic air shield.

My Chevy truck is probably the easiest of all other the the oil filter.
It is horizontal and right above the front drive shaft. It does keep
the drive shaft u-joint from rusting a sit coats it with oil at every
change!
Click to expand...

I do my own oil changes and a few other minor mainteance items on my
Sonata and my Dodge truck. Also wash and vacuum the interior myself.

I did change out the water pump myself on the truck a couple of years
ago but would probably farm that out next time. I also changed out
the oxy sensors on the the truck a couple of years back.

The truck is far easier to work on than the car.

I am 78 years old and those chores are part of my exercise program
along with doing my own yard care chores. I would rather do those
things than walk a treadmill at an exercise center.

Old-Timer
 
Your,re right there about it being preferable to exercise. I just adjusted
the valve clearance /oil change on my 70 VW Squareback. Must have got up and
down 50 times.Keeps me out of the Missuses hair as well.
John
 
Not to play oneupmanship but I plan to get rid of my 2002 xg350 at a little
less than 10 years or 100,000 miles whichever comes first. Im my case it
will be the 10 year deal as I put 22,000 miles on it since 2003. The
best 1300 bucks I ever spent in my lifew was the extra warranty. So far
Hyundai has pulled the engine twice for seemingly simple repairs and the
dachboard once for some silly heater sensing unit that any human could tell
not to turn on the heater unless the engine was warm. So far about $2700
dollars in labor and500 in parts. An alternator (rebuilt one at that was
way over 900 dollars by the time the engine was pulled and part installed.
The service manager when I took it in the last time said he was gonna take
the bulb out of the check engine light comes on. I told him that it must be
important if the light came on. I'll bet the damned thing would come on if
the radio was off the station. I'm taking mine to another garage to get a
new timing belt and water pump when it is time for that requirement. The
difference in labor alone is over 400 dollars let alone an inflated belt
price. When I worked in a belt mfg plant before I retired , the same belt
with different customers stamped on then were twice as high if they hade an
OEM name stamped on it. While I'm in warranty, I will be the dealer's best
(or worst) customer, but certainly not out of warranty if I keep it that
long. Wife's Buick (2008 Lucerne), even though maintained by the local
Caddy dealer is about 30% less on their parts and labor than Hyundai.
 

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