Fram aftermarket Sonata Oil Filter - Failure!

  • Thread starter Thread starter Bob
  • Start date Start date
Bob said:
That filter may well be a genuine Hyundai filter repackaged by Fram.
You've joking, right? Your car is "Made in Korea". Even if it's assembled
in the US, most of the parts are made in Korea.

Gee, Bob, that one went WAY over your head. You need to get your
sarcasm detector fixed! :-)

Matt
 
southluke said:
denial.

Wow! We have covered several areas. I have a BSEE,
MBA and Masters in Systems Engineering degrees. Have over 30 years
experience in product design and now work for a major airplane
manufacturing company (many billions) as an Avionics Engineer.

Wow, three degrees and still can't spell! :-)

To evaluate an oil filter, one would need to know the specifications
of the product including the tolorances of the parts, the material
trace, the characteristics of the paper used in the filter, the
quality control system, etc. We do not have access to that kind of
info so just have to go by hearsay and experience.

I have found a couple of websites that have evaluated oil filters but
just take those inputs with a grain of salt. Also, I wonder about
the value of the filter with the high detergent oils we have today.

What about high detergent filters causes you to question the value of an
oil filter?

Medical question: I have an HMO and have had a couple of major
surguries over the years. One should be educated and well informed
before listening to any doctor. I investigate the ones I use very
thoroughly before using them. Money is not the determining factor
but past results are indicative of their quality.

Where was the medical question?

When judging the quality of almost anything we purchase or use today
we are limited by time to do research and lack of available
information.

True, but a lot can be gleaned by inspection if you know what you are
looking for.

According to my training, a product should meet the listed
requirements but not be overdesigned to the point of waste. I'm sure
this is the attitude of Hyundai.

True, again, but there is no single set of requirements for either oil
or oil filters. Do you want your oil to last 3,000 miles or 10,000
miles? Ditto the filter? I personally change my oil at 5,000 miles
when under warranty and 10,000 miles when out of warranty. The former
is almost certainly overkill for Mobil 1, but I don't want to risk a
warranty hassle. And I don't want to have to worry if I can't get to an
oil change for another 1,000 miles or so. If I was using an oil that
met just the minimum requirements to last 3,000 miles without engine
damage, then I have absolutely no margin for running to 4,000
occasionally. I personally like large margins for things like oil for
the occasional extreme conditions my car may encounter.

Matt
 
Matt Whiting said:
Gee, Bob, that one went WAY over your head. You need to get your sarcasm
detector fixed! :-)

Matt

With the twist in the thread that occurred earlier, one just can't
tell......
 
Several Months ago, there was some discussion about aftermarket oil filters
for the Sonata. I had purchased a Fram PH9999. I took several pictures of
it - the filter, O rings, and took similar pictures of the genuine Hyundai
filter... different from the Hyundai filter. I'd want to
know if this was my engine."

Well, Matt hit the nail on the head..

I figure there's no point in trying to contact Fram about this - I can
picture how their customer service would react - denial.

You might want to check out a friend of mine's web site. He did a fairly
exhaustive test of a number of OEM and aftermarket oil filters. The work
that Russ did is definitely worth checking out.

http://minimopar.knizefamily.net/oilfilterstudy.html
 
Rob Smith said:
You might want to check out a friend of mine's web site. He did a fairly
exhaustive test of a number of OEM and aftermarket oil filters. The work
that Russ did is definitely worth checking out.

http://minimopar.knizefamily.net/oilfilterstudy.html

Two phone calls later, I finally received the "Product Evaluation Form" form
in the mail. I get to pay to "ship the package in such a way that you are
able to track it". I called back, and asked if they could send me a prepaid
shipping label, and their customer service rep tols me that I am responsible
for paying for shipping it, and that they do not refund shipping. Lets
see.... $5.00 shipping a $6.00 filter back so I can help them improve their
product. I could see doing this if it damaged my car. This is going to
happen to others, as there is nothing unusual about my car.

Maybe I'll just send the form back with the pictures of the mess, and the
flat O rings to honeywell corporate.

I get to say it with a justifiable reason: Fram makes substandard filters,
does NOT stand behind them, and does not take the steps necessary to address
the problem.
 
Bob said:
and their customer service rep tols me that I am responsible for paying
for shipping it, and that they do not refund shipping. Lets see.... $5.00
shipping a $6.00 filter back so I can help them improve their product. I
could see doing this if it damaged my car. This is going to happen to
others, as there is nothing unusual about my car.

Maybe I'll just send the form back with the pictures of the mess, and the
flat O rings to honeywell corporate.

I get to say it with a justifiable reason: Fram makes substandard filters,
does NOT stand behind them, and does not take the steps necessary to
address the problem.

Wow, what a cheap outfit. If they truly wanted to see you problem, they'd
pony up the few bucks for shipping. I'd be tempted to send it back and put
in a clam for a new filter and cost of cleaning up the car and driveway.
Take photos.
 
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